Terms and Conditions
Terms of Use
Welcome to Sienna & Silk.
This website is operated by Sienna & Silk. Throughout these Terms of Use, “we,” “us,” and “our” refer to Sienna & Silk. By accessing our website or making a purchase, you engage with our Service and agree to the following Terms and Conditions (“Terms of Use” or “TOS”).
1. Acceptance of Terms
Please read these Terms carefully. By using our website, you agree to be bound by them. If you do not agree to all the terms and conditions, please refrain from using our site or services.
Any new features or tools added to our offerings will also be subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms at any time. The latest version will always be available on this page.
2. Conditions of Use
By using this website, you confirm that you are at least the age of majority in your region or have the necessary authorization to allow minors in your care to use our site.
You agree not to use our products for any illegal or unauthorized purposes and to comply with all applicable laws. Transmitting harmful code, such as viruses or malware, is strictly prohibited. Any violation of these Terms will result in immediate termination of your access to our services.
3. General Terms
We reserve the right to refuse service to anyone at any time.
Please note that while we encrypt all credit card transactions, other transmissions over networks may not be encrypted. You agree not to reproduce, duplicate, copy, sell, or exploit any part of our Service without express written permission.
4. Information Accuracy
While we strive to provide accurate and up-to-date information, we cannot guarantee that all content on our website is complete or current. Information provided is for general reference and should not be relied upon as the sole basis for decision-making.
Historical information is provided for reference only and may not be updated. We reserve the right to modify our site content at any time without obligation to update previous information.
5. Service and Price Changes
Product prices are subject to change without notice. We also reserve the right to modify or discontinue any aspect of our Service at any time. We will not be liable to you or any third party for changes in pricing, service modifications, suspensions, or discontinuations.
Order Process
The presentation of our products does not constitute a legally binding offer but serves as a non-binding catalog. By clicking “Buy”, you submit an offer to purchase. An email confirmation follows your order but does not constitute acceptance of a contract.
6. Product Availability
Some products may be available exclusively online in limited quantities. Returns and exchanges are subject to our Return & Warranty Policy.
We make every effort to display product colors and images accurately, but we cannot guarantee that your screen’s display will reflect the exact shade. We reserve the right to limit the sales of our products and to adjust product descriptions or prices at any time.
7. Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion, including limits on purchases per person or household. If changes are made to an order, we will notify you using the contact details provided.
You agree to provide accurate and up-to-date billing and account information and to update these details as necessary.
8. Optional Tools
We may offer access to third-party tools over which we have no control. You acknowledge that we provide these tools “as is”, without warranties or liabilities. Use of these optional tools is entirely at your own risk.
9. Third-Party Links
Our website may contain links to third-party content or services. These links are provided for convenience and do not imply our endorsement. We are not responsible for the content or accuracy of third-party sites, and you should review their terms before engaging with them.
10. User Submissions
If you submit ideas, feedback, or other content, you grant us permission to use, edit, and distribute them without restriction. We are not obligated to keep such submissions confidential or respond to them.
11. Personal Information
Any personal information you provide through our store is governed by our Privacy Policy.
12. Errors and Omissions
Occasionally, our website may contain inaccuracies. We reserve the right to correct any errors, update information, or cancel orders if any details (including pricing) are incorrect. We are not obligated to provide prior notice for such corrections.
13. Prohibited Uses
You may not use our website:
- For any unlawful purposes
- To violate regulations or laws
- To infringe upon our intellectual property rights
- To harass, defame, or discriminate against others
- To submit false or misleading information
- To transmit viruses or other harmful code
Violations of these Terms may result in the immediate termination of your access to our Service.
14. Disclaimer of Warranties
We do not guarantee that our Service will be uninterrupted, error-free, or secure. By using our site, you acknowledge that it is provided “as is” and “as available”, without warranties of any kind.
15. Indemnification
You agree to indemnify and hold Sienna & Silk, along with its affiliates and team members, harmless from any claims, damages, or expenses arising from your breach of these Terms or your violation of any laws.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will still apply.
17. Termination
These Terms remain in effect until terminated by either you or us. We may terminate your access at any time without notice if we suspect a breach of these Terms.
18. Entire Agreement
These Terms constitute the entire agreement between you and Sienna & Silk regarding the use of our Service, superseding any prior agreements.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Canada.
20. Changes to the Terms
We reserve the right to update or modify these Terms at any time. It is your responsibility to review this page periodically. Your continued use of our site after updates constitutes acceptance of the revised Terms.
21. Contact Us
For any questions regarding these Terms of Use, please contact us at info@sienna-silk.com.